Privacy Policy

At Minel General Electric, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws.

The Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website and contact us through forms.

Minel General Electric, with registered address at Nehruova 111/V, 11070 Novi Beograd, Serbia, registration number 20278269, is the data controller for the personal data you provide us via our website.

What Personal Data Do We Collect?

We may collect and process the following personal data:

  • Information you provide voluntarily: your name, surname, email address, phone number, company name, country, subject, message (when you complete contact or application forms)
  • Technical data collected automatically: IP address, browser type, device type, operating system, and usage data from website analytics
  • Cookies and similar tracking technologies (details are explained in the Cookies section)

How Do We Use Your Personal Data?

We use your data for the following purposes:

  • To respond to your inquires or requests submitted via contact forms
  • To provide information about our services, certifications, or career opportunities if you consent
  • To improve our website, analyze usage, and enhance user experience
  • To comply with legal obligations

Legal Basis for Processing

 Our processing of your personal data is based on:

  • Your consent (where required)
  • The necessity to respond to your request or inquiry
  • Compliance with legal obligations
  • Legitimate business interests (e.g., improving functionality of our website), where such interests do not override your rights and freedoms

Data Sharing & Third Parties

We do not sell your personal data. We may share your data with:

  • Service providers who support our website, IT infrastructure, hosting, analytics
  • Legal authorities, if required by law

If any data is transferred outside of Serbia (or EU, depending on your location), we ensure adequate protections are in place.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After that, your data will be deleted or anonymized.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate or incomplete data
  • Request deletion (“right to be forgotten”) under certain conditions
  • Request limitation of processing
  • Object to processing in certain situations
  • Request data portability
  • Withdraw consent at any time, without affecting prior lawful processing

If you believe your rights have been violated, you may also lodge a complaint with the relevant supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable the website to function properly
  • Analyze how users interact with our site to improve experiences

You can control cookies through your browser settings. Some cookies are necessary, others are optional.

Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

We take measures to ensure a high level of security, so that your data is processed in line with the law and your rights as a data subject are fully protected.

Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the updated date.

Contact Information

If you have any questions or concerns about this policy or our data practices, please contact us at:

Email: mge@minelge.rs

Phone: +381 62 509 214